USER EXPERIENCE EXPERTS
UX isn't just about nice designs, it's about delivering value. If users sign up but don’t stay, if growth is slower than expected, or if you're unsure what to prioritise next - we can help.
By combining UX research & design, and product thinking, we help startups improve engagement, increase retention, and create products that users truly value.
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Signs your product needs a smarter UX approach:
If your startup is experiencing any of these challenges, it may be time to rethink your product experience:
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User sign up but don't stay.
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Investors aren't seeing value.
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Product updates aren't having the impact you expect.
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Growth has stalled, despite marketing efforts.
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It’s unclear which features will make the biggest difference.
We help you cut through the noise, focus on what truly matters, and turn your product into something people love.
WHY WORK WITH US
Expert-Led, Data-Driven, Built for Startup Success
As a small consultancy, we work with only a handful of startups each quarter. This means you get direct, dedicated support—working closely with us to refine your product, improve retention, and ensure every decision drives meaningful growth.
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Over 10 years combined experience in UX working with startups and prominent brands such as Dyson, Pearson, NHS T&T, UKRI, & SunLife.
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We utilise the same industry-standard methods used by product teams in leading companies.
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We move quick with carefully selected AI tools to optimise our processes.
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Tailored approach to fit your goals, challenges, and requirements.
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Satisfaction guarantee - We are confident in our services; if we don't meet our objectives, we will continue working at no extra cost until we do.
"I would have no hesitation in highly recommending Jessica Burn to assist with improving UX. Her approach is thorough and methodical whilst understanding real world challenges and adapting to moving requirements. Jess challenged us to rethink our offering and user journey in a way that moved our thinking forwards but which resulted in a viable solution and clear path on how to achieve this. Quite simply the UX on our app has taken a major step forwards because of having Jessica on board. "
- Charlie D, Founder @ DiaryZapp
OUR SERVICES
Services designed for startups
We’ve developed three services to fit your needs—whether you’re refining an existing product or developing something new.
Our approach removes the time-consuming guesswork and errors, and provides clear direction for success. We work from real user-insights to ensure the end result brings value to users and boosts business.
COMING SOON
UX & Product Mentoring
For founders who want to lead the UX and product strategy themselves but need expert guidance.
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Adopt an industry-standard UCD process.
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1:1 session to guide you through each phase.
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Clear framework to help prioritise what matters.
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Access to templates and learnings to accelerate progress.
*Limited availability*
UX Research & Design
For startups who need deeper insights, clear solutions, and expert execution:
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We use industry-standard UX design and UCD processes.
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User research to gain insights that drive clear decisions.
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Prioritised issues and recommendations that inform your product strategy.
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Designs in the form of wireframes that map out an intuitive experience.
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Weekly meetings to share progress.
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Final deliverables walk through for effective hand over.
*Limited availability*
I thoroughly enjoyed working with Jess during her time doing a UI/UX project for SoSweat with the objectives to help increase the number of monthly actives users, as well as to increase the average session duration of our users.
Her knowledge of the mobile space, design principles and creativity in solving the problems presented was excellent, and she and her team were able to present valuable ideas and feature enhancements that will undoubtedly deliver upon the project's objectives.
Jess was a pleasure to work with, had creative solutions to challenging problems, and was able to easily adapt to problems presented to her. She had a great attitude towards the project, and was generally upbeat and positive.”
- Bruce M, Founder @ SoSweat
"Thank you for all the work you’ve done with me and my team. You’ve been a total pleasure to work with and have adapted brilliantly to support us with a reduced scope and timeline. You’ve been a really open and collaborative and we’ve massively valued your insights and support.”
- Nicky J, Head of Communications @ Clarion Insights
SPEAK WITH YOUR EXPERT UX CONSULTANT
Every successful product is built on a deep understanding of its users.
Let’s uncover what’s holding your product back.
If you'd prefer, drop us an email at contact@seamlessltd.com or complete the form below.