SERVICES
Monthly UX insights
Make informed product decisions with real user insights. No more guesswork—get clear, data-backed recommendations to improve retention and engagement every month.
This is best suited to a software startups who have launched their product and are looking to make clear and confident decisions about boosting growth through retention and engagement.
.png)
.png)
Why UX Insights Matter
Understanding how users interact with your product is key to making meaningful improvements. Without the right data, it’s easy to focus on changes that may not have the intended impact.
This service provides regular insights into your users’ experience, helping you:
-
Identify where users drop off and what might be causing it.
-
Understand which features add value and which may need refining.
-
Spot patterns in user behaviour that highlight opportunities for growth.
-
Make informed product decisions that improve retention and engagement.
Instead of working on assumptions, you’ll have reliable data to guide your next steps. This reduces the risk of spending time, resources and budget on changes that don't yield the desired impact.
What's included
Each month, you’ll receive:
-
A UX insights report – Summarising key findings on how users are interacting with your product.
-
A prioritised list of issues & recommendations– Highlighting priority areas for improvement based on real user data, with recommendations on how to fix them.
-
A strategy call – To walk through the findings and discuss how to apply them effectively.
-
Ongoing tracking & analysis – Ensuring you always have up-to-date insights.
This process is designed to be simple, practical, and useful—helping you stay ahead of user needs without second-guessing your decisions.
NEW FEATURE DESIGN
Our process
We embed 2-3 systems to understand user behaviours and continuously collect feedback. Every month you’ll receive a report on your products performance, with recommendations on the improvement to gain the quick wins and stay competitive.
02.
System setup
We embed 2-3 tools to capture meaningful user behaviour data—ensuring the insights are relevant and actionable.
01.
Learn about your business & product.
We take a closer look your business, your goals, your product and your users. This helps us identify what systems and tools are most appropriate to use.
03.
UX Analysis & Report
Each month we’ll extract and analyse the data from each system to understand how your product is performing. We'll identify what's working well and what needs refinement.
OUR PROCESS
04.
Strategy call & recommendations
We discuss the findings and outline the most effective next steps to help you make confident product decisions.
I thoroughly enjoyed working with Jess during her time doing a UI/UX project for SoSweat with the objectives to help increase the number of monthly actives users, as well as to increase the average session duration of our users.
Her knowledge of the mobile space, design principles and creativity in solving the problems presented was excellent, and she and her team were able to present valuable ideas and feature enhancements that will undoubtedly deliver upon the project's objectives.
Jess was a pleasure to work with, had creative solutions to challenging problems, and was able to easily adapt to problems presented to her. She had a great attitude towards the project, and was generally upbeat and positive.”
- Bruce M, Founder @ SoSweat
"Thank you for all the work you’ve done with me and my team. You’ve been a total pleasure to work with and have adapted brilliantly to support us with a reduced scope and timeline. You’ve been a really open and collaborative and we’ve massively valued your insights and support.”
- Nicky J, Head of Communications @ Clarion Insights
CONTACT US
Ready to Build a Product Users Love—Without the Guesswork?
Let’s book a free 30-minute consultation and uncover what’s holding your product back.
If you'd prefer, drop us an email you can reach us via the form below or at contact@seamlessltd.com