PORTFOLIO
Jessica Burn
Founder & Senior UX Researcher
I’ve had the pleasure of supporting various brands with their digital and physical products, but my true passion lies in working with startups. The impact I can make with smaller businesses is especially rewarding.
Startups face a high risk of failure due to limited access to the UX design process that big corporations enjoy. My mission is to change that—making UX design more accessible, faster, and affordable for those who need it most.
BRANDS I'VE WORKED WITH
Reducing major user frustrating with Innovate UK’s portal with a minor design change.
| Innovate UK | SaaS | Optimise UX | UX research |
Validating a new My Dyson app features to enhance adoption and engagement.
| Dyson | Mobile app | optimise engagement | UX research |
Multi-stage UX research to generate insights for a CRM to unite 9 different research councils
| UKRI | SaaS | CRM |New product developement | UX research |
Creating a knowledge sharing platform to accelerate efficacy of local councils' response to Covid-19.
| NHS T&T | SaaS | New product development | UX research |
Creating a new website to market i3Works new digital services.
| i3Works | Agency | Website | UX research |
Boosting VCA’s digital team’s user-centricity to create better user experiences.
| VCA | UX knowledge share |
Optimising the UX to encourage more sign-ups for data collection.
| HCI Connect | Mobile app | Health-tech | Existing Product | UX Review |
