SERVICES
UX Research & Design
A strong user experience is key to product success. Whether you're refining an existing product or developing something new, UX research and design provide the insights and structure needed to create a product that engages, retains, and delivers value.
Our services our always tailored to fit your goals, challenges and constraints. We support every stage of development offering research, design, or both, depending on your needs.
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We help at every Stage of Product Development
We help startups refine and enhance their product experience, whether at early validation, post-launch, or scaling:
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Pre-launch / MVP – Validate product utility and usability.
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Post-launch / Growth – Improve engagement, retention, and conversion rates.
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Scaling & Expansion – Ensure a seamless experience as your product evolves and identify opportunities for new developments.
UX RESEARCH & DESIGN
Our Approach
Every product is different, which is why our approach is adaptable to your goals. Choose research, design, or both, depending on where you need the most support.
UX research provides data driven insights to help you make informed decisions about your product. It tests risky assumptions and fill knowledge gaps so you can move forward confidently.
UX Design for those who already have insights and a good understanding of their users and need hands-on UX improvements. We design intuitive, user-friendly experiences.
Below is our process which outlines which steps we utilise UX research and UX design.
UX DESIGN
UX RESEARCH
OUR PROCESS
UX RESEARCH
02.
Learn about your product & your users.
To fully understand the cause of your issues, we conduct research to understand your product from your users perspective. This helps us understand what they do and don't value, and what isn't working. The deeper we understand the issues, the clearer the solution.
This can be applied to any part of the development process:
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Validate an idea.
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Test designs.
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Pilot new designs.
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Exploratory research to identify opportunities for new development.
01.
Learn about your business & product.
We take time to understand your goals and specific issues you’re experiencing. We’ll utilise available resources to start our assessment, this will include a UX audit, and review of analytics.
UX RESEARCH
03.
Report
We share a full report on our findings with recommendations on priority issues to action, so you can focus on addressing the most important changes.
UX RESEARCH
UX DESIGN
04.
Solution ideation
We work with you to ideate and identify solutions that are both impactful and feasible.
UX DESIGN
06.
Wireframing
We'll visualise how your product will look and function, feature by feature.
07.
Final deliverable handover
We run a design walk-through to ensure designs are effectively communicated. * It also provides an opportunity for questions to be answered, and to make any last minute adjustments before hand over.
For any major design changes or new features, we recommend testing these before development. If that's not possible, we recommend beta-testing/piloting before fully launching to ensure new designs work as intended.
05.
Functionality mapping
We define the structure and flow of each feature, to ensure they work in a logical and intuitive way.
UX DESIGN
UX DESIGN
UX DESIGN
You'll recieve
Weekly meetings to keep you in the loop and collaborate on important decisions.
Documentation throughout the process including a research report on our findings and recommendations.
Crystal clear insights identifying what the issues are and what you need to action.
Prioritised issues so you know where to focus your time and budget. Remove the guesswork.
Expert recommendations on how to turn user pain points and needs into solutions that are impactful and feasible.
Intuitive designs that boost engagement.
Data-backed decisions to set the right foundations for a successful product.
*Satisfaction guarantee* - We are confident in our service; if we do not meet our objectives, we will continue working at no additional cost until we do.
*Limited availability* - To maintain quality, we work with only 5–12 clients per quarter. If you’re committed to scaling your startup the right way, now is the time to act.
CONTACT US
Ready to Build a Product Users Love—Without the Guesswork?
Let’s book a free 30-minute consultation and uncover what’s holding your product back.
If you'd prefer, drop us an email you can reach us via the form below or at contact@seamlessltd.com